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What happens when someone fails by less than they use to, does it get noticed? If someone use to be consistently 30 minutes late each day and now they are only 15 minutes late do they get recognized for their 50% improvement? What about that person who makes everyone mad, but now only makes 25% of the people mad, does she get recognition for the 75% improvement?

Often times we notice those who have swam the ocean, ran across the country, or done a triple backflip summersault off a 2-story vault but fail to notice those who are failing by less. Is not kaizen about small improvements over time? 

Most managers admit they have a tough time viewing degrees of less failure as an achievement. Furthermore, if they do notice and want to say something they do not know how to say it without sounding condescending, sarcastic, or embarrassed. 

 
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