On a recent LinkedIn Facilitators group the question was posed,
"Great facilitation techniques for getting at organizational values? Hello friends, I'm collecting techniques for helping management groups of 10-15 get at their values. We do the "values" sessions as a part of the strategic/annual plan. I've approached it several ways but am looking for great ideas to incorporate. Thank you!"
I am driven by values [principles] and have learned that when we operate out of our principles we rarely ever have to banter back and forth on an important decision because our values become our compass and guiding light to that clarity.
Here was my response:
I am not sure what you incorporate as part of your "values" sessions, but here is what I have found successful.
I believe that organizational values are strongly tied to the cultural ethos which is strongly tied to individual values. Organizational and individual values tend to push and pull at each other, not negatively, but in sharpening and deeply connecting that individual to the organization.
STEP 1: So I will typically go through a personal values process to help the individuals identify their personal values. Then do some exercises with each other that teach them how, if we can make decisions based off our values, we tend to make BETTER decisions.
Step 2: Then if we take the individual values and start to ask how do those build the corporate ethos, the value(s) of the organization can start to be realized. Keeping away from general values such as Enron - "Integrity. Communication. Respect. Excellence." Drilling them deeper and making them personal; core values can't be faked... ask Enron. They must identify why their company exists, it's purpose, then decide what values embrace that purpose.
Step 3: Then as a wrap up, discuss how each person's individual values works within and through the organization's values. This brings awareness to how each person, although different, can own the values and live with and in them. If those values can be owned across the entire enterprise - purchasing, HR, marketing, etc. then you have the ability to create the foundation for value-based relationships with partners and customers that command trust and loyalty. This then directly ties to an increase in income and decrease in loss because employees and management begin to 'own' the company more. IF we as consultants/facilitators can figure out from a value direction how to increase ROI then companies are much more eager to hire us and bring us back for extended contracts.
So what is the data on mobile marketing? How many people have cell phones? Is it just teenagers with smart phones and execs touting their Crackberries slung to their side stepping into the center of the street at high noon ready for a gunsling with a Bluetooth ear piece stapled to their ear?
Ok, yes it is just the execs with the annoying Bluetooth earpieces implanted in their ear canal. But aside from the last fact, er, there is a lot of data. Below is a nice image with some really interesting numbers for you, now you don't have to read.
Phones are no longer just a communication tool, they are a...
In a world of ever increasing productivity, efficiencies, and people it is sometimes good to take a step back and look at how different statistics relates to you and your little place on this great big ball. Provided are a couple great videos as well as take a look at some live links here
Click 'Read More' to see a couple GREAT videos...
So where does your life bring value?
Your philosophy (the way you think) creates your attitude, your actions & your results... and that creates your life.
“Do the thing and you shall have the power.” ~Ralph Waldo Emerson
Take for instance the transformation of Nike with there then-new ad, “Just Do It” that appeared on the scene in 1988. Nike spent a staggering...
The idea that your friends are my friends and my friends are your friends is sometimes a very interesting concept. How many people (person B) on Twitter or Facebook randomly show up on another friends network (person A) friend list and you KNOW they probably have zero connections? Maybe there are connections through the need to know. Here are my thoughts on some possible possibilities: 1. My friend 'A' came on my network and began seeing who is my influencers and found friend 'B'. Or friend 'B' came on my network and found friend 'A'. Or the 3rd reason, and I think more unlikely would be the randomness of me and friend 'A' stumbling on the same person. Now granted some leaders show up on ALL the networks because of their pull and popularity. Some however are...
When purchasing an item at a local store over the Christmas season a few months ago I was asked whether or not I wanted a gift receipt with my purchase. The thought struck me that if I included a gift receipt with my gift it would be like saying to the person- “I doubt you will really like this anyway, but here, take the credit and go get something you really want.” This is a type of 'plan B' approach to gift giving that also permeates the rest of our society as well.
Take for instance the...
Why am I just likin' it when I should be lovin' it?
Us as leaders/pastors/business leaders all have a common goal, selling. We sell our belief system a.k.a. God, our leadership skills, a particular product. On a recent visit to an unnamed fast food restaurant I had a negative experience. First let me start off by saying I have worked many years in retail sells and direct sells. I say that to say my expectations have come by that which I am willing to give.
McDonald's, how much to expect? Maybe too much. Never sauce, no customer service. What should I expect? And for them to right their mistake I get nothing extra in return to want to come back.
Here's the full story, so I ordered my two McDoubles, Small Fry, and 4 Piece Nugget WITH Sweet 'N Sour sauce. I get home and realize that I...